Privacy Policy

Effective date: August 4, 2026

Bay Town Property Management (“Bay Town,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to baytownpm.com and to the services we provide to property owners, tenants, applicants, and real estate professionals.

1. Information we collect

• Information you give us: name, email address, phone number, mailing address, property details, and anything else you submit through our website forms, by email, by text message, or by phone.
• Tenant and applicant information: where you apply for or occupy a property we manage, information required to process applications, leases, payments, and maintenance requests.
• Automatically collected information: IP address, browser type, pages viewed, and referring source, collected through standard web logs and analytics.

2. How we use information

We use information to respond to inquiries, provide property management services, process applications and payments, schedule and perform maintenance, communicate about properties and services, meet legal and regulatory obligations, and improve our website and services.

3. Text messaging (SMS) and mobile information

If you provide your mobile number or opt in to text messages, we may contact you by SMS regarding property inquiries, appointments, maintenance, applications, leasing, and related business communications.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message; we will honor opt-out requests immediately and permanently. Reply HELP for assistance, or contact us using the details below. Carriers are not liable for delayed or undelivered messages.

4. How we share information

We do not sell your personal information. We share information only as needed to operate: with service providers acting on our behalf (payment processing, property management software, screening services, messaging and email providers); with property owners, contractors, or vendors where necessary to manage a property; and where required by law, regulation, subpoena, or to protect legal rights or safety. Mobile information and SMS consent are excluded from all sharing as stated in Section 3.

5. Cookies and analytics

Our website may use cookies and similar technologies to operate the site and understand how it is used. Most browsers let you refuse or delete cookies; some site features may not function properly if you do.

6. Data retention and security

We keep information only as long as needed for the purposes described here or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

7. Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time (STOP for texts, unsubscribe for email). Contact us using the details below and we will respond as required by applicable law.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to this policy

We may update this policy from time to time. The effective date above reflects the most recent version.

10. Contact us