SMS Consent & Opt-In

Effective date: August 5, 2026

This page documents how Bay Town Property Management, LLC (“Bay Town,” “we,” “us,” or “our”) obtains, records, and honors consent to receive text messages. It is published so that everyone we message — and the carriers and messaging providers who review our program — can see exactly how opt-in happens. All opt-in for this program happens offline, one-to-one.

Bay Town is a licensed, broker-owned property-management company serving Hillsborough and Pasco County, Florida. We message only on our own behalf, about our own business.

Bay Town is a property-management company, and it does of course communicate with its tenants and property-management clients about maintenance, leasing, applications, showings, and the ordinary business of managing a property. That is a separate part of our business, handled by Emily and our staff on the office line published on this website. It is not part of this program and is not sent from the number used for this program — so nothing on this page describes, or applies to, how we talk to tenants and clients.

1. How we obtain consent

There is one consent channel, and only one: a direct, one-to-one conversation.

Each agent provides their own mobile number directly to Antonio, Emily, or a Bay Town representative during a one-to-one conversation — by phone, by email, or in person. In that same conversation, the agent expressly consents to receive recurring text messages from Bay Town Property Management. These are agents our broker already knows and already works with; referrals and client hand-offs between us are a routine part of running the business.

Before SMS is enabled for that number, we record the consent in our CRM — specifically: the date consent was given, the method by which it was given, the mobile number, and the Bay Town representative who obtained it. If there is no consent record for a number, that number is not messaged.

Sample consent conversation

Sample consent conversation used by Bay Town. The conversational wording may vary, but the complete disclosure below is always delivered before the agent affirmatively agrees and before the number is enabled for SMS.

Delivered in that exchange, before the agent agrees: who is texting (Bay Town Property Management), what the messages are about, that they are recurring and that frequency varies, that message and data rates may apply, that replying STOP opts out, that replying HELP gets help, that consent is not required to work with us, and where to read the SMS Terms and the Privacy Policy. A number is enabled only after that complete disclosure and an affirmative response are logged. If the agent does not agree, no record is created and no message is ever sent.

What we do not do

• We do not collect numbers for this program through any form on baytownpm.com, or through any other online or web-based channel.
• We do not use purchased, rented, scraped, public-record, or third-party lists of any kind. Every number in this program was given to us directly by the agent it belongs to.
• We do not message anyone on behalf of another company. We message only on our own behalf, about our own business.

2. What you’re consenting to

Consent covers recurring text messages from Bay Town about the working relationship between our office and you as an agent:

• Introductions — a first message from Emily following the conversation in which you agreed, introducing Bay Town and opening the working relationship on landlord referrals and client handoffs.
• Referrals and client hand-offs between Bay Town and your office.
• Coordination and follow-up on a specific referred client.
• Scheduling — scheduling, confirming, and following up on calls and appointments with you.
• Relationship messages — follow-up on a conversation you already have underway with us.

Message frequency varies. Message and data rates may apply. Bay Town does not charge for the messages themselves; any charges come from your mobile carrier under your own plan.

3. How consent is recorded

Every consent is written to a consent record in our CRM at the time it is given. Each record captures the consent date, the consent method, the mobile number, the Bay Town representative who obtained the consent, the disclosure that was delivered, and the agent’s affirmative response to it, along with the agent’s name and any notes taken during the conversation. The record is created before SMS is enabled for that number — it is what we check before a number is messaged, and it is what we update the moment someone opts out.

Bay Town CRM — Contact record ID 4182

✓  SMS CONSENT — GRANTED

Contact

J. S█████ — licensed real estate agent

Mobile number

(813) 555‑01██

Consent date

2026‑08‑06

Consent method

Verbal — one-to-one conversation, in person

Obtained by

Antonio Lombardo — licensed broker, Bay Town Property Management

Disclosure delivered

Consent script v1.0 (2026‑08‑06), delivered in full before the agent agreed: sender is Bay Town Property Management; messages cover introductions, landlord referrals, and client handoffs; recurring but infrequent, message frequency varies; message and data rates may apply; reply STOP to opt out or HELP for help; consent is not required to work with us; SMS Terms at baytownpm.com/sms-terms and Privacy Policy at baytownpm.com/privacy. Published in full on this page.

Affirmative response

“Yes, that’s fine” — agent agreed after the disclosure above and then provided the mobile number

SMS enabled

2026‑08‑06 — after consent record saved

Source

Existing referral network — no list, no web form

Consent records are retained for as long as the number is on our list and for a reasonable period afterward, so that we can evidence both the original opt-in and any opt-out.

4. Your rights

• You may opt out at any time by replying STOP to any message from us. We will send one confirmation message acknowledging the opt-out, and after that you will receive no further messages from this program. Opt-out requests are honored immediately and remain in effect permanently, unless you later affirmatively opt in again.
• You can get help at any time. Reply HELP to any message, call us at (813) 964-3833, or email emily@baytownpm.com.
• Consent is never a condition of service. You do not have to agree to receive text messages in order to refer business to us, receive referrals from us, or work with us in any way.

5. Related policies

• SMS Terms & Conditions — program description, message frequency, rates, STOP and HELP.
• Privacy Policy — how we collect, use, and protect your information in full.

6. Contact us